Terms and Conditions

Stock

Stock is subject to prior sales.

Product Images

Please note that the picture shown is a representation only and may differ slightly from the actual item.

We try to get images that accurately depict the product. Some images may vary in color, size and shape from actual product.

We try and verify that the correct image has been posted for each item we have listed. We may also use stock images in place of actual images when we don't have an image available for a product. If you need to verify an image is 100% accurate to the product before purchase please contact us.

Product Recommendations/Substitutions

International Wire and Cable will only supply technical data on products that might fit your needs upon request. It is up to you, the customer, to verify that the product will meet your needs, or code requirements. International Wire & Cable is not responsible for Damage or Injuries from the use of incorrect products.

Payment Policy

Accepted Methods of Payment

Paypal - Credit Card (Visa, Master Card, American Express)

Purchase Order - Subject to credit aprroval. Online order will only ship to verified addresses. All Online orders placed with a PO# are subject to be verified by phone before being shipped. 

Credit Card Charges - Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Check / Money Orders - Orders will not ship until check or money order clear. 

Shipping Policy

Turnaround

All orders that are shipped from our main warehouse are shipped within 48 hours Monday - Friday 8am – 3pm. Orders requiring items from the manufacturer ship within 7-10 business days, but might ship sooner. Back-orders will ship as soon stock is replenished.

Paypal orders will only be shipped to verified address. 

Carriers


We use the following carriers to deliver our orders:

Order 80lbs and under:

  • UPS
  • FedEx
 
Orders over 80lbs will be shipped by freight carrier. 



Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. 

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.

You have the option to use your credit card or PayPal account. Credit card payments are processed by PayPal Secure Checkout so International Wire & Cable will never see your financial information...just your shipping info.

PayPal enables you to pay without sharing your financial information with individual sellers like me. Click here for Privacy Information. International Wire & Cable will never see your credit card information and neither does our web host or our shopping cart host.

 

Pricing Policy

Pricing Errors

We try to make sure all information is accurate and correct. If we have happened to list an item for an incorrect price and it is purchased we will notify the Buyer of the error and refund of the pricing error. In the event the product has managed to ship prior to International Wire & Cable noticing the pricing error the customer will not be contacted.


Warranty Policy

Warranty

Any mention of warranty on IntWireCable.net are related to the manufacturer's warranties, unless stated otherwise on the product listing. International Wire & Cable is not responsible to handle any manufacturer warranty claims. The buyer will need to contact the manufacturer per the manufacturers instructions on warranty claims. If the buyer needs the contact information for a warranty claim they may contact us at sales@intwirecable.net. Please provide the Product part number and we will reply within 2 business days.